Lesson series

Business | Cultural Intelligence (CQ) - A Practical Approach 

You’ve heard of EQ, but have you heard of CQ??
Cultural intelligence (CQ) or Cultural Quotient is a critical part of setting yourself apart in today’s globalised world of artificial intelligence, machine learning, and innovation. With the COVID-19 pandemic, many businesses are struggling to attain a cohesive workplace. 2022 has seen the start of “return to work” however, many organisations have opted to let go of their offices in favour of a lower carbon footprint and a massive reduction in overhead costs. Having a high cultural quotient is the ability to relate and work effectively with people from different cultural backgrounds and it goes beyond existing notions of cultural sensitivity and awareness. Being aware of the various cultures in South Africa and the world is only one step towards building one’s Cultural Quotient. With cultural intelligence, you’ll know how to strategically use cultural differences to come up with more innovative solutions.
This self-paced online course provides an introduction to Cultural Intelligence in the workplace and highlights the link to inclusivity and productivity.
At the end of the course, you will:
Understand CQ concepts
Understand how to apply CQ Competences
Practice Cultural Negotiation and Preferences Effectively
Understand and apply trust
Understand CQ and its relationship to Leadership Effectiveness
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